IWITX is not responsible for wrong details entered by you just like Account Number, IFSC, Name etc., if the amount is not credited to the Beneficiary then your amount will be refunded within 5-7 working days. If still you want to raise a query you can login to your portal and raise ticket that will be solved within 5-7 working days.
All sales of Recharge are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the Mobile Number or DTH Account Number you purchase Recharge for and all charges that result from those purchases. IWITX is not responsible for any purchase of Recharge for an incorrect Mobile Number or DTH Account Number. However, in a case where a transaction has been completed by you on the Site, and money has been charged to your Card or Bank Account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an sms on 9911744905 or posting us a message on the Contac US page. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - the mobile number or DTH account number, operator name, Recharge value, Transaction date and Order Number (company Name) shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your message.
IWITX is not responsible for wrong details entered by you, apart from that we are here for you. Just raise a ticket from your portal and it will be solved within 5-7 working days.